通过精益思想和实践来转型您的组织
By John Shook
约翰·舒克
3
Specifying the Capabilities that are Needed
明确所需的能力
（接上一期）
The roof will not be held up by only one pillar; we have to have another.
仅靠一根柱子是无法支撑屋顶的，我们还需要另一根柱子。
And we’re going to call this one Capability. This pillar is understood by asking: What capabilities do we need to do the work—to solve the problem and fulfill our purpose?
我们将其称为“能力”。这根柱子的作用可以通过问一个问题来理解：为了完成工作、解决问题并实现我们的目标，我们需要具备哪些能力？
Capability-building thus comprises the other pillar, the second pillar.
能力构建构成了另一根柱子，即第二根柱子。
So, with these two pillars, I now have something holding up my roof, making it look like a house.
通过这两根柱子，我现在有了支撑屋顶的结构，使它看起来像一座房屋。
4
Creating the Management System
创建管理系统
But any house is only a house until it’s a home.
但任何房屋在成为家之前都只是房屋。
It becomes a home by the behavior of the people living in it. The people are inside, not outside, and so are protected and comforted by the house and the dynamic
that brings the place to life—to make it into a home.
居住在其中的人的行为使它成为一个家。人们在房屋里面受到保护并感到舒适，而不是在房屋外面。同时这种充满活力的互动让房屋充满生气，并使它成为一个家。
And there are two aspects of that we to consider.
在这个过程中，我们需要考虑两个方面。
The first is the management system that I can define that will support the development of building capabilities to do the work to fulfill the purpose.
首先，是管理系统，这个系统将支持构建工作能力，以滿足既定的目标。
And the second is the behaviors—soft skills—required of leaders and everyone for us to be able to work effectively within this management system (to build the capability to do the work to fulfill the purpose).
其次，我们还需要明确所有领导者和员工在这个管理系统（即实现既定目标需要构建的作业能力）中能够具备有效工作的能力——也就是所谓的软技能。
So, we need to define those soft skills, those behaviors. For example, how might I respond as a leader when one of my employees or one of my team members has a problem or has
made a mistake? Do I get angry? Do I throw things? Or do I seek to understand why, so I can help remove the barriers to that employee’s success?
所以，我们需要定义这些软技术和行为。例如，作为一名领导，当我的员工或团队成员遇到问题或犯错时，我该如何应对？是生气、发脾气，甚至摔东西？还是选择去理解问题的原因，以便帮助消除阻碍员工成功的障碍？
The management system, then, is something I can define just as I define a mechanical device.
因此，管理系统就像我将其定义为机械装置一样。
Let’s say, for example, that we’ll meet every morning in a huddle at 8 o’clock. And then, we’ll meet again before lunch to see how the day has gone so far.
例如，我们可以规定每天早上8点举行一次简短的会议，然后在午餐前再开一次会，看看当天的进展如何。
We’ll have weekly meetings to assess and determine our plans for the week. We’ll meet monthly to see how we’re doing against our annual plan and annually to
develop a plan that will take our organization further toward achieving our defined purpose.
我们还可以每周开一次会议，评估并确定本周的工作计划。每月召开一次会议，检查我们在年度计划中的进展情况，并在每年制定一个新的计划，以进一步推动我们的组织实现既定目标。
So the management system can be defined. The management system and the behaviors—the leader behaviors and the teamwork behaviors—of everyone are those soft skills that fit in and bring this overall system to life.
因此，管理系统是可以明确定义的。而管理系统与行为——领导者的行为和团队合作的行为——则是那些软技能，它们融入系统中，使整个管理系统充满活力并发挥作用。
原文链接：
https://www.lean.org/the-lean-post/articles/Transforming Your Organization with Lean Thinking and Practices - Lean Enterprise Institute
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